vipph22 Privacy Policy

vipph22 ("vipph22," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform. This Privacy Policy ("Policy") describes how vipph22 collects, processes, stores, shares, and protects personal information in connection with your use of the vipph22 website, mobile-optimized interface, and all associated services (collectively, the "Platform").

This Policy applies to all registered users, visitors, and any other individuals whose personal data vipph22 processes in the course of operating the Platform. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

By registering an account on vipph22, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to close your account.

vipph22 operates in alignment with the data protection principles established under Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.

vipph22 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:

vipph22 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. Please refer to Section 8 (Cookies & Tracking) for full details.
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from anti-money laundering (AML) screening services, and payment data from our payment processing partners (GCash, PayMaya, and Philippine banking partners).
• Publicly available sources: Information from public records or databases where permitted by applicable law, used solely for identity verification and fraud prevention purposes.

vipph22 uses your personal data for the following purposes:

vipph22 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

vipph22 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting duties.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving our services, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given, and informed consent. You may withdraw consent at any time by contacting our support team or adjusting your account settings.

vipph22 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya / Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• KYC and AML service providers: Third-party identity verification and anti-money laundering screening providers engaged to assist with regulatory compliance.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

All third parties with whom vipph22 shares personal data are required to handle that data in accordance with applicable data protection laws and our contractual requirements.

vipph22 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML and tax regulations.
• Gaming activity data: Retained for three (3) years following account closure, or longer where required for dispute resolution or regulatory purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

vipph22 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised data about how players use the Platform, helping us identify areas for improvement. These are only set with your consent.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the Platform. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

vipph22 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the vipph22 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Strict access controls ensuring that only authorised vipph22 personnel can access personal data, on a need-to-know basis.
• Comprehensive staff training on data protection and information security practices.
• An incident response plan for managing and reporting data breaches in accordance with NPC notification requirements.

While vipph22 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, vipph22 will notify you and the National Privacy Commission in accordance with applicable legal requirements.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by vipph22:

• Right to be informed: The right to know what personal data vipph22 collects about you and how it is used – as set out in this Policy.
• Right of access: The right to request a copy of the personal data vipph22 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the vipph22 Data Protection Officer at the email address provided in Section 13. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.

The vipph22 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. vipph22 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the vipph22 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

vipph22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where required, notify you by email or through a prominent notice on the Platform.

Your continued use of the vipph22 Platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the vipph22 Data Protection Officer:

Email: [email protected]

General Support: [email protected]

We aim to respond to all data protection enquiries within five (5) business days. For formal data subject access requests, please allow up to thirty (30) days for a full response.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response.